This Privacy Policy details the collection, usage, and sharing of your personal information when you visit or make a purchase from www.thechemist2u.com (the “Site”).

Information We Collect

  1. Device Information: When you visit the Site, we automatically gather details about your device, including your web browser, IP address, time zone, and installed cookies. Additionally, as you browse, we collect data on the pages or products you view, referral websites or search terms, and your interactions with the Site.

    Technologies used for Device Information:

    • Cookies: Small data files placed on your device, often containing an anonymous unique identifier. For more on cookies and how to disable them, visit All About Cookies.
    • Log Files: These track actions on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
    • Web Beacons, Tags, and Pixels: Electronic files that record information about your browsing behavior on the Site.
  2. Order Information: When you make or attempt to make a purchase, we collect details such as your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Use of Personal Information

  • Order Information: We utilize this information to:

    • Process orders, including payment processing, shipping arrangements, and providing invoices and order confirmations.
    • Communicate with you.
    • Screen for potential risk or fraud.
    • Provide information or advertising related to our products or services, according to your preferences.
  • Device Information: This information helps us to:

    • Screen for potential risk and fraud, particularly through your IP address.
    • Enhance and optimize our Site by generating analytics on customer browsing and interaction patterns, and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to assist in its usage as described above. For instance:

We may also share your information to comply with legal obligations, respond to subpoenas, search warrants, or other lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications that may interest you. For more on targeted advertising, visit the Network Advertising Initiative’s educational page.

To opt-out of targeted advertising:

Additionally, you can opt-out of some services via the Digital Advertising Alliance’s opt-out portal.

Do Not Track

We do not change our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the information below. We process your data to fulfill contracts with you or pursue our legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We keep your Order Information for our records unless you request its deletion.

Minors

The Site is not intended for individuals under 18 years of age.

Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For further information about our privacy practices, or if you have questions or complaints, please contact us via email at info@thechemist2u.com or by mail at:

The Chemist 2U, Equitable House, 10 Woolwich New Road, Woolwich, London, SE18 6AB, United Kingdom

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